This Privacy Policy explains how Medicalholodeck AG collects, uses, and protects personal data when you use the Medicalholodeck website, applications, and related services.
We may collect personal information that you provide directly, such as your name, email address, organization, and other contact details when you register, request support, or contact us.
Technical information may also be collected automatically when you use our website or applications, including device information, operating system, browser type, IP address, and usage data.
Personal data is used to provide and maintain our services, respond to inquiries, process license purchases, deliver software updates, and improve our products.
We may also use contact information to provide support, communicate important service information, or send relevant product updates.
Personal data is processed based on one or more of the following legal grounds:
Medicalholodeck does not sell or rent personal data to third parties.
Personal information may be shared with trusted service providers that support the operation of our website, licensing systems, or support services. These providers are required to protect the data and process it only for the purposes specified by Medicalholodeck.
Medicalholodeck anonymizes all medical imaging data before processing. This anonymization takes place locally on the user’s device before any data is transferred or uploaded to a VR headset or shared in a team session.
Medicalholodeck does not store, save, or process patient metadata. Users are responsible for ensuring that patient data is handled in accordance with applicable regulations.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel who require the information to perform their duties.
Personal data is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.
Depending on applicable data protection laws, you may have the right to access, correct, or delete your personal data. You may also request restriction of processing, object to processing, or request data portability where applicable.
Requests regarding personal data can be sent to support@medicalholodeck.com.
Our website may use cookies or similar technologies to improve functionality, analyze usage, and enhance the user experience. Users can control or disable cookies through their browser settings.
If personal data is transferred outside Switzerland, the European Economic Area, or the United States appropriate safeguards are implemented to ensure an adequate level of protection in accordance with applicable data protection laws.
Medicalholodeck may update this Privacy Policy from time to time to reflect changes in legal requirements or service functionality. Updated versions will be published on this page.
If you have questions regarding this Privacy Policy or the handling of personal data, please contact: