Support & resources

1. Install Medicalholodeck on your device.
2. Launch the application.
3. Explore Medical Imaging, Anatomy Master, or Dissection Master.
4. Import DICOM data if you have a dataset available.
5. Start a session or lesson.

The included anatomy content and demonstration imaging datasets provide an introduction to the workspace before importing your own data.

Windows / PC-VR

Download the Windows installer, then follow the installation instructions. For a VR setup, also review the hardware connection guide.

Meta Quest

View Medicalholodeck in the Meta Store for the headset app.

iPhone / iPad (AR)

View Medicalholodeck in the Apple App Store.

Follow the installation instructions for your application and device. Hardware setup

Device requirements depend on the application and setup you use. Check the hardware guide for headset connections, standard screens, and glasses-free 3D displays.

A dedicated GPU is recommended for imaging and PC-VR. Review the specifications for your intended setup before installing or choosing hardware.

1. Export the DICOM series from your PACS.
2. Copy the files to a local folder.
3. Open Medical Imaging.
4. Choose DICOM import and select the folder containing the complete series.
5. Load the dataset to explore it in 3D.

If a dataset does not load, check that you have the full series and import the folder rather than a ZIP archive.

• Medical ImagingCT and MRI visualization
• Medicalholodeck AIAutomatic segmentation
• Dissection MasterReal human dissections
• Anatomy MasterInteractive 3D anatomy
• RecordXRRecord, replay, and share content

Use shared sessions for teaching, case discussion, and remote collaboration across supported VR, 3D, and 2D devices.

The TeamXR manual provides instructions for creating a team, joining a session, adding data, and configuring session settings.

For license activation, consult the activation guide. For activation issues or changes to your configuration, contact support with your application name, device, and a description of the request.

For available licenses and plans, visit the store.

The app does not start

• Restart your system.
• Check for GPU driver updates.
• If the problem persists, reinstall the application.

The VR headset is not detected

• Check the headset connection.
• For a SteamVR setup, start SteamVR.
• Restart the headset and try again.

DICOM data does not load

• Check that the complete series is available.
• Use folder import rather than a ZIP archive.

Performance is slow

• Close other applications.
• Try a smaller dataset.
• Check that the application uses your dedicated GPU.

If the issue persists, contact our support team

Update through the store where you installed the app, or use the Windows installer for your PC installation.

When reporting an issue, include the application version to help the support team assess your installation.